Not sure I've ever encountered an organization that doesn't complain about "poor communication." But what does that really mean?

Too often companies respond by throwing more information at employees - memos, emails, videos, wall placards, laminated cards, newsletters. But do any of these address the cause of the complaints?

The answer is a resounding "No!"

And you can't solve any problem without removing its cause. 

So what is the cause? There are four common causes and you can read about them here: "Poor Communication" - What Does It Really Mean?

© 2010 Ann Latham. All Rights Reserved.