Clear Thoughts™
Ann Latham
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Uncommon Clarity, Inc.
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Recent Entries
Why You Should Walk in the Mud
Saturday, March 06, 2010
"You Say Goodbye and I Say Hello"
Monday, March 01, 2010
It's All About Value - FInding and Honing Your Competitive Edge
Thursday, January 14, 2010
Brilliant Growth Strategy!
Thursday, January 07, 2010
I'm Your Customer, Not Your Confidant!
Tuesday, January 05, 2010
Reflections
Thursday, December 31, 2009
Avoid Doomed New Year's Resolutions!
Tuesday, December 29, 2009
Bonuses and Bashes in a Recession
Thursday, December 03, 2009
Innovation: 'Eureka' Moments Are Necessary But Not Sufficient
Wednesday, November 18, 2009
Breaking Up is Easy To Do - Another Lip Service Innovation
Monday, November 16, 2009
Category Archives
Book Recommendations (4)
Customer Expectations (5)
Employee Judgment (10)
Expect Success (11)
Honest Question (3)
How To (12)
Innovation (17)
It's All About Value (24)
Learning (1)
Lip Service Innovation (5)
Management Tips (13)
Managing Risk (3)
Marketing (13)
Motivation (11)
Musings (18)
Productivity (13)
Setting Objectives (13)
Strategy (8)
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Recent Comments
Pat Hassett on
"You Say Goodbye and I Say Hello"
3/2/2010
Ann Latham on
Why Won't My iPhone Open the Door?
1/5/2010
Michelle van Schouwen on
I'm Your Customer, Not Your Confidant!
1/5/2010
Jess on
Why Won't My iPhone Open the Door?
12/30/2009
UK Software companies on
Take this job and shove it privately!
12/3/2009
ClearThoughts.com: Category Archive for Customer Expectations
I'm Your Customer, Not Your Confidant!
Posted by Ann Latham at
1/5/2010 8:27 AM
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Breaking Up is Easy To Do - Another Lip Service Innovation
Posted by Ann Latham at
11/16/2009 11:39 AM
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Recipe for Success: Ask Why and Act On The Answer
Posted by Ann Latham at
11/12/2009 1:56 PM
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Good Cause, Good Advice, Free Shipping - What's Not To Like?
Posted by Ann Latham at
11/5/2009 11:30 AM
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Fess Up, Apologize, and Improve!
Posted by Ann Latham at
8/25/2009 9:11 PM
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